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Pricing that scales with your team
Centralize customer knowledge, run moderated research, and deliver insights like a team 10x your size.
Free
For individuals managing small research projects
Includes:
5 file uploads / month- AI Moderated Interviewer
- Marvin AI Notetaker
- Project-wide Ask AI
- Insight reports & library
- Video clips & playlists
Starter
For growing teams centralizing customer insights
Everything in Free, plus:
- Unlimited data ingestion
- Repository-wide Ask AI
- Collaborative research tools
- AI-assisted analysis
- Automatic translation
- EU & US data residency
Pro
Most popular
For companies democratizing research across teams
Everything in Starter, plus:
- Research platform integrations
- Support ticket integrations
- Deep Research
- Thematic & emotion analysis
- Custom branding
- Marvin API & MCP access
Enterprise
For organizations requiring advanced security and controls
Everything in Pro, plus:
- Auto PII redaction
- HIPAA compliance
- Custom security & legal review
- Dedicated Customer Success Manager
- US or EU data residency
- 24/7 support
- Salesforce integration
Featured Add-ons
Add-on
Compliance add-on
Enterprise-grade security and privacy for regulated teams in healthcare, finance, and the public sector.
Available on Pro · included on Enterprise
- Okta & SAML single sign-on
- Data residency in the US or EU
- PII redaction
- A signed HIPAA BAA agreement
Add-on
Salesforce add-on
A Salesforce integration that connects customer research directly to revenue.
Available on Pro · included on Enterprise
- Bidirectional sync with Salesforce
- Connect CRM records with Marvin research participant panel
- Unify research and revenue impact
Compare all features
Plan
Seats & capacity
Full seats
Full-access members who can add data, launch studies, analyze, create reports, and more.
2
2
5
5
Collaborator seats
Team members who can contribute data, run lightweight research, and create shareable insights.
3
10
15
Viewer seats
Read-only access for anyone who needs to stay informed.
50
100
Unlimited
Free guest accounts (SSO magic link)
Share the Knowledge Hub with anyone in your org via a secure SSO magic link, no license required.
Knowledge Hub
Global taxonomy
A shared tag and category system that stays consistent across your entire workspace.
CSV Uploads
Import data from any external tool with a simple file upload manager.
Integrations
Connect Marvin to 30+ tools your team already uses, from Zoom and Slack to Salesforce and Zendesk.
Research panel
Manage all your contacts and participants in one place, with CRM sync and bulk CSV upload built in.
Marvin MCP
Query your knowledge hub from any MCP-compatible AI tool.
Marvin import API
Push data into Marvin programmatically from any internal system.
Marvin Ask AI
Ask AI
Get cited answers, drawn from your customer data, within a single file, across a project, or across your full knowledge hub.
Project-wide
Repository-wide
Repository-wide
Repository-wide
Agentic Ask AI
Multiple AI agents work together to synthesize detailed answers to complex questions from across all your data.
Modern Research Methods
Live Intercept
Triggers an AI-led interview the moment a user hits a specific page or in-product event
$
$
$
AI-Moderated Interviews
Run AI-moderated interviews with hundreds of participants simultaneously, at any time of day.
$
$
$
$
Marvin AI Notetaker
Marvin's AI Notetaker joins your Zoom, Meet, or Teams calls to transcribe, take notes, and summarize automatically.
Auto dialer (Twillio)
Make, record, and transcribe phone calls directly in Marvin using the in-app dialer.
AI discussion guides
Turn a research goal into a structured interview guide in seconds, ready to use or customize.
Collaborative note-taking
Take notes together in real time during live sessions, with each note tied to the exact moment in the transcript.
Live stream meetings
Let your team observe live sessions from a virtual observation room without disrupting participants.
Analysis Studio
Project analysis
Analyze a single project in depth or compare patterns and themes across multiple projects at once.
Single project
Cross-project
Cross-project
Cross-project
Auto-notes
Marvin automatically generates notes from any file, live call, or across an entire project, each tagged to the exact moment it came from.
Affinity boards
Drag and cluster notes visually to find patterns, or use AI to suggest notes that should be grouped together.
With AI actions
With AI actions
With AI actions
Bulk auto-labelling notes
Apply labels to thousands of notes at once using AI, saving hours of manual work.
AI enhanced transcripts
Read transcripts that are speaker-identified, timestamped, and linked to video playback.
Automatic translation
Automatic Translation
Deep Research
Run structured AI analysis on your project data, including thematic analysis, Q&A tables, hypothesis testing, JTBD analysis, and project summaries.
Thematic analysis
Surface recurring themes, trends, and the sentiment behind what people said.
Advanced
Advanced
Emotion analysis
Advanced
Advanced
Reporting & Insights
Insight reports
Create living reports that pull in notes, quotes, clips, and AI analysis and update as new data comes in.
With AI actions
With AI actions
With AI actions
AI insight presentations
Turn your insight reports into narrated audio and visual presentations with one click.
Video clips
Clip key moments from recordings
Custom topic subscriptions
Follow a topic and get notified when new related content is added to Marvin.
Insights Playlists
Stitch them into shareable playlists for stakeholders.
Privacy, Security & Compliance
SOC II Type 2
Independently audited each year to verify that our security controls meet SOC 2 Type II standards.
GDPR compliant
Built to meet European data protection requirements, with controls to support your compliance obligations.
Multi-factor authentication
Require a second form of verification at every sign-in to keep accounts secure.
Google SSO
Let team members sign in to Marvin using their existing Google work account.
Microsoft SSO
Let team members sign in to Marvin using their existing Microsoft work account.
Data residency options
Choose whether your data is stored in U.S. or E.U.-based data centers.
Okta & SAML
Okta & SAML
Compliance add-on
PII redaction
Automatically detect and redact personal information in recordings, transcripts, and more.
Compliance add-on
HIPAA compliant
Use Marvin in compliance with HIPAA for workflows that involve protected health information.
Compliance add-on
Custom security & legal review
Get hands-on support from Marvin's team to complete InfoSec questionnaires and procurement reviews.
Admin controls
Custom branding options
Apply your company's branding to the Discover Research hub appearance and URL, and the AI notetaker.
Admin control panel
Manage team members, roles, login methods, and security and data privacy settings from one centralized tab.
MCP access with tokens
Issue API tokens so teammates across your org can query the Marvin Knowledge Hub through AI tools securely.
View company analytics
See how your team is using Marvin, including engagement across projects and insights.
Customer success
Marvin help center
Step-by-step guides, tutorials, and answers to common questions, available anytime.
Dedicated support & onboarding
Hands-on setup and structured training to get your team up and running fast.
One dedicated session
Limited
Unlimited
Customer success manager
A named CSM who knows your account and checks in regularly to support your team.
Included
24/7 support
Around-the-clock support, backed by a service-level agreement.
SLA
Powering smarter decisions at the world’s leading companies
Frequently asked questions
Can I migrate data from other systems?
Yes. Marvin supports bulk upload and connects to 30+ tools including Notion, Google Drive, Confluence, and more. Our team can also help you plan a migration from your current setup.
Is Marvin free to use?
Yes. Marvin's free plan gives you access to core features with no credit card required. When you're ready to scale, paid plans add more seats, integrations, AI capabilities, and admin controls.
What types of tools does Marvin integrate with?
Marvin integrates with the tools research, product, and marketing teams already use — including Zoom, Gong, Salesforce, Slack, Figma, Notion, Google Drive, Confluence, Intercom, and Zendesk. See the full integration list on our integrations page.
Can I request a trial of Marvin Enterprise?
Yes. Contact our sales team to arrange an Enterprise trial tailored to your team's needs, security requirements, and workflows.
What’s the difference between the Marvin seat types?
Marvin has four seat types. Full seats are for researchers and power users who run studies, analyze data, and manage the platform. Collaborator seats are for colleagues who need to search, add data, ask questions, and access insights. Viewer seats are for stakeholders who consume reports and dashboards. Admin seats cover workspace and billing administration.
Do you offer a discount for nonprofits?
We offer special pricing for qualifying nonprofit organizations. Reach out to our team to learn more.
How secure is Marvin?
Marvin is SOC 2 Type II certified and compliant with GDPR, HIPAA, and ISO 27001 and 42001. We offer role-based access controls, automatic PII redaction, face blurring, and data residency options in the U.S. and EU.
Not sure which plan is right for you?
Talk to our team. We'll walk you through Marvin and help you find the right fit for your team.
